Privacy Policy
Facts
What does Drive Auto Financial, Inc. do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social security number and income
- Account balances and payment history
- Account transactions and credit card or other debt
How?
All financial companies need to share customers' personal information to run their everyday business. In the table below, we list the reasons financial companies can share their customers' personal information, the reasons Drive Auto Financial, Inc. chooses to share, and whether you can limit this sharing.
| Reasons we can share your personal information | Does Drive Auto Financial, Inc. share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes, to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates' everyday business purposes: information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes: information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For our nonaffiliates to market to you | Yes | Yes |
To limit our sharing
Call us at 818.798.5599 and one of our representatives will update your privacy choices.
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. If you are an existing customer and have opted out previously, you do not need to update your privacy choices again. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Who we are
Who is providing this notice?
Drive Auto Financial, Inc.
What we do
How does Drive Auto Financial, Inc. protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Drive Auto Financial, Inc. collect my personal information?
We collect personal information, for example, when you:
- Open an account
- Pay your bills or apply for a loan
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates' everyday business purposes: information about creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Nonaffiliates we share with can include insurance companies, service providers, co-branded partners, retailers, data processors, and advertisers.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include companies such as other banks and insurance companies.
Other important information
CA and VT residents: We will not share your information with companies outside of Drive Auto Financial, Inc. except for our everyday business purposes, for marketing our products and services to you, or with your consent.
VT residents only: We will not disclose credit information about you within or outside the Drive Auto Financial, Inc. family of companies except as required or permitted by law.
NV residents: Notice provided pursuant to state law. To be placed on our internal Do Not Call List, call 818.798.5599. If you would like more information about telemarketing products, you may contact us at Drive Auto Financial, Inc., P.O. Box 730, Sun Valley, CA 91353. For more on this Nevada law, contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101. Phone: 1-702-486-3132. Email: BCPINFO@ag.state.nv.us.
Telephone communications: All telephone communications with us or our authorized agents may be monitored or recorded.
Text messaging and mobile information
If you agree to receive text messages from us, we collect your mobile phone number and a record of your consent. The record shows the wording you agreed to, when you agreed, and where. We use it to send the messages described in our SMS Terms and Conditions and to show that you agreed.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described earlier in this notice exclude text messaging opt-in data and consent. Service providers that help us send and manage text messages may process it on our behalf.
Opt out: You can opt out of text messages at any time by replying STOP to any message.
Help: Reply HELP to any text message for help with our text messaging program. You can also call us at 818.798.5599 or write to Drive Auto Financial, Inc., 12202 Foothill Blvd, 2nd Floor, Sylmar, CA 91342.
Message frequency varies. Message and data rates may apply. See our SMS Terms and Conditions for details.